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- Querybot is an interactive FAQ/Knowledgebase system that be answering your customers'' questions in less than an hour. Querybot acts as your 24 by 7 customer service front line. It instantly answers repetitive questions, while forwarding unresolved issues to you by email. The system records all questions asked and gives you detailed usage statistics so you know exactly what your customers are asking. The system is designed to improve over time as new customer questions are recorded and resolved. Querybot requires absolutely no programming, software installation or working with scripts. You simply sign up for a free trial account and copy some HTML code to your site. Querybot gives small businesses and organizations access to the advanced customer service technology used by big companies. Awarded 5 cows by Tucows.