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PHPScripts and ProgramsCustomer Support → Help Desk

AITOC support ticketing system

This is a simple support ticketing sytem that can be easily integrated into any PHP application. The system allows to submit tickets, reply, archive, view support history and send notifications to email.
  • Platforms
    • Linux
  • Licenses
    • Free Trial
DETAILS

HelpMeICT

Reporting, multi-site support, email notification, web-administrated, issue history, time management and escalation. Just a summary of the features available; more are added every release. Please register at Freshmeat to be notified of new releases.
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

SupportWare

SupportWare has been created to handle support issues from your users. This software will email the Admin when a new issue is posted and email the poster when someone answers this issue. The drop down boxes in the application are configurable in the ...
  • Platforms
    • Linux
  • Licenses
    • Commercial License
DETAILS

@1 Helpdesk XP PHP

An intelligent web-based helpdesk system. It adopts a more effective ticket sorting/ranking method besides the new &"closed ticket&" feature. It supports quotation boxes, image icons in messages, quote of the day, flagging, search, ...
  • Platforms
    • Linux
  • Licenses
    • Commercial License
DETAILS

PhpMyDesk

PhpMyDesk contains all the basic features as required by users... as it is written in PHP it is very easy to install....Please visit the project page for more details
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Omnistar Live Customer Support Help Desk

Omnistar Live Customer Support Help DeskOmnistar live is a comprehensive web based php customer support solution that provides live chat, help desk ticket tracking, a customizable FAQ Knowledgebase and more. All of these integrated components help to provide a more effective customer supp...
  • Platforms
    • Linux,
    • Windows
  • Licenses
    • Commercial License
DETAILS

PHP Support Tickets

Triangle Solutions Ltd has developed an application which allows you to offer your web site users a way to request Support Tickets. Through the admin side of the application you can set up user accounts. These Users may then log into the Cli...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

SitePanel3

SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients. The system is designed to be extremely user-friendly but at the same time affording experienced users a multitude of advanced optio...
  • Platforms
    • Linux,
    • Windows,
    • FreeBSD,
    • Mac OSX,
    • Sun Solaris
  • Licenses
    • Commercial License,
    • Free Trial
DETAILS

guanxiCRM

guanxiCRM is a comprehensive Open Source Customer Relationship Management specifically designed for enterprises doing business in Greater China environment. It is currently the only CRM package capable to dealing with the Chinese notion of &"...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Online Work Order Suite: Lite Edition for PHP

A simple web-based help desk solution. OWOS Lite for PHP helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

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