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CGI and PerlScripts and Programs → Customer Support

SuperDesk

SuperDesk is a help desk script, written in Perl, designed to allow a web site''s staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Pa...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

@1 Helpdesk XP Perl

A web-based helpdesk system. It supports file attachments, hidden remarks, priority marking etc. Unlike other similar products, this script does not use the conventional &"assign/completed&" method to close past tickets. Instead, it...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Live Advisor

Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with aud...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

OTRS - Open Ticket Request System

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, ...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

CGIResource.de Supportsystem

The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requi...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

csLiveSupport :: Web based, LIVE, customer support system!

csLiveSupport is a live customer support application that lets you interact with your customers in real time. Your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over ...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Ox-LiveSupport

Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen ...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Active Stats

The Active Stats is a HumanClick style application that allows the Webmasters to interact with their visitors in real-time. With the Windows based application on your PC, you can view users navigating your site in real-time. By placing a graphic of y...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

SupportMan

SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see and resolve the problems.
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

PerlDesk

Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
  • Platforms
    • Linux,
    • Windows,
    • FreeBSD,
    • Mac OSX
  • Licenses
    • Commercial License
DETAILS

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